Frequently Asked Questions
Empowering you to find the right solutions to your caster related business needs is our goal. Below are some common questions we receive to help provide you with more information. Remember, our highly knowledgeable and helpful staff is standing by for you, so please call today for any and all of your caster needs.
Casters
I do not know the make or model of caster I have; can you still assist to get the proper replacement?
Definitely! We pride ourselves on helping our customers find the right solution for their specific need. Simply call us and we will help you determine the right caster for your application.
What is the best wheel to use on rough surfaces?
First rule of thumb is: the larger diameter wheels the more easily it will travel over rough floors or outdoor surfaces. However, if larger diameter wheels aren’t feasible for your set up, using a more resilient material such as soft rubber or polyurethane should be considered as options that will provide flex and absorption.
What type of caster wheel is needed to protect your flooring?
Protecting floor conditions is a very important factor in determining the proper caster. Make sure the wheel you select is large enough to pass over cracks in the floor, tracks, moldings and other obstructions. Hardwood floors need a much different wheel type than cement in order to prevent damage. For example, for added protection on linoleum, tile, and carpet consider using polyurethane or rubber wheels.
Ordering and Fulfillment
Are you a manufacturer or a distributor?
Both. We source casters, wheels and parts globally, as well as custom assemblies at our facility.
Is there a minimum order?
No. Your order is important to us no matter how large or small.
Do you offer price breaks?
We automatically upgrade all orders to a 3-day delivery absolutely free, so not only get you the product when you need it but pass those savings on to you.